Troubleshooting & Advice
What Happens If an EICR Fails?
A failed (unsatisfactory) EICR means remedial work is needed. For landlords there is a 28-day deadline. Here is what to do.
By Steels Electrical · 4 June 2026 · 3 min read
The short answer
An EICR “fails” (is marked unsatisfactory) when it contains a C1, C2 or FI code. You then need the flagged work carried out and the installation re-checked. For landlords in England, remedial work must be completed within 28 days (or sooner if specified), with written confirmation that the installation is now safe. Once the issues are fixed, you get a satisfactory report.
An unsatisfactory EICR sounds alarming but is usually fixable. It simply means specific issues were found that need putting right. Here is the process.
What to do next
If your EICR comes back unsatisfactory:
- Get a quote for the specific C1/C2/FI items listed (a C1 will usually have been made safe already).
- Have the remedial work carried out by a qualified electrician.
- Obtain written confirmation the installation is now safe.
- Landlords: complete this within 28 days and keep the confirmation.
Getting back to satisfactory
Once the flagged items are corrected, the electrician confirms the installation meets the required standard. You do not always need a brand-new full EICR — confirmation that the specific items have been remedied is usually what is required. For what the codes mean, see our guide to C1, C2 and C3 on an EICR.
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